Medical Assistant – Arlington Location

Full time

Summary of Position:

The Medical Assistant within the Help Center is responsible for performing various patient care duties and preparing patients for examinations and procedures. The Medical Assistant may assist in cleaning exam rooms and equipment, documentation, laboratory functions, ordering medical supplies, and/or providing services under supervision of a licensed medical provider.

Duties and Responsibilities

  • Adhere to HELP Center policies/procedures
  • Room patients and obtain patient history at appointment intake
  • Assist with patient check-in and scheduling of appointments
  • Obtain vital signs on patients for clinician
  • Perform phlebotomy and lab specimen processing
  • Perform injections such as vaccines and antibiotic treatment when needed (clinical competency check off requir
  • Assist with maintaining medical supply inventories
  • Clean/stock exam rooms
  • Act as a liaison between the laboratories, clinicians, and patients
  • Maintains a system of confidentiality and HIPAA guidelines
  • Contributes to teamwork with the HELP Center
  • Performs other related duties as assigned


Required Qualifications

  • High School Graduate or GED
  • 1-Year Experience in Direct Patient Care


Required Licensure/Certification/Specialized Training

  • Certified Medical Assistant (CMA) Registered Medical Assistant (RMA), American Medical Technologists (AMT), or American Association of Medical Assistants (AAMA)
  • BLS Certification


Preferred Qualifications

  • Bilingual English and Spanish is highly desired
  • 2+ years direct patient care experience
  • Experience in STD clinics, working with patients on sexual health issues
  • Experience working in community health settings


Knowledge, Skills and Abilities

  • Knowledge and understanding of customer service principles
  • Knowledge of safety and security principles
  • Skilled in computer and electronic usage
  • Skilled in prioritizing work to work efficiently
  • Ability to demonstrate compassion and concern for patients and the desire to be of services
  • Ability to maintain a positive and effective working relationship with coworkers, patients, and visitors
  • Ability to communicate both and writing and speaking English
  • Ability to remain organized and effectively manage time


Physical Requirements

  • Prolonged standing, sitting, walking, reading, writing, talking, use of computer
  • Hearing ability for verbal communication via telephone systems, and person-to-person and to perform assessments such as obtaining blood pressure
  • Clear concise speaking ability to provide information and instruction
  • Visual acuity to read information from computer screens, forms and other printed material and information
  • Manual and tactile dexterity for use of computer keyboard/typing, writing, handling/sorting objects and forms
  • Flexibility and body movement for bending, crouching, walking, kneeling, standing, reaching, lifting and moving objects and equipment (approximately 25 lbs or more with assistance), sitting.
  • Able to meet physical demands of the job with assistive or adaptive devices or reasonable accommodations


Work Environment

  • Work is indoors and is subject to schedule changes and/or variable work hours
  • Local travel to duties may be performed at multiple sites
  • Exposure to environmental temperature changes, air/blood borne pathogens such as HIV, Hep B, TB, CoVID-19, and other contagious diseases
  • Environment can be noisy, and can involve frequent interruptions and distractions
  • Duties subject to stressful pressures and deadlines
  • Wearing of a uniform or a specific style/type of clothing and jewelry/accessories limitations or restriction may be required.

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